Product Manager -Technical

Who We Are

Who You Are

What You'll Do

• Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
• Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective.
• Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Work with a cross-functional team to ensure fulfilment of product requirements, evaluate product performance and transition products from development to commercialization.
• Assist in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
• Assist in developing and executing proposed business and technical solutions; work with engineering teams to design and manage API integrations across platforms.
• Assist in the research and investigation of escalated production issues and engage teams for resolution.
• Document business impact, research and resolution steps and long-term preventative measures via incident reports.

What You'll Need

• Bachelor's/Master's Degree with 5+ years' work experience in Product Management or Business Analysis.
• Good technical understanding of Product Development Lifecycle along with API integrations, SQL etc.
• Good understanding of technology system interfaces and data integration, networks, Client/Server and operating systems.
• Knowledge of Business Process Modelling using decision tables/trees and data flows, etc.
• Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully across all levels of associates and managers to meet business needs.
• Strong written, oral, and interpersonal communication skills.
• Willingness to develop industry-related knowledge.
• Analytical, organized with excellent written and verbal communication skills.
• Must be a self-starter, flexible and motivated.
• Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance.

What's In It For You

• Zinnia offers excellent career progression and competitive compensation.
• Benefits include health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more.