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Product Manager - Software Portfolio

Toshiba Global Commerce Solutions - External

Durham, USA

Manager · 10+ years experience

Discovered 3 weeks ago

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Responsibilities

Engage retailers, sales, partners, and market research directly to understand the business problems behind what customers ask for — and frame those problems rather than simply receive them.
Generalize across customers. Identify the patterns that make a capability worth building once and delivering to many and distinguish those from work that is specific to a single retailer.
Own the business justification for your offerings — opportunity, value, competitive position, and sizing — and present and defend it through portfolio prioritization.
Define market positioning and value propositions for your offerings, and partner with marketing, sales, and services to carry them to market.
Own and maintain the roadmap and backlog for your offerings, including the prioritization decisions and the tradeoffs behind them.
Author the Business Requirements Document for each product direction you set, covering the WHAT and the WHY, customer and market insights and transcripts, relevant background, assumptions and exclusions, user story breakdown, and acceptance criteria.
Create a working clickable prototype for each product direction, directing AI design and development tooling against our codebase so that engineering and stakeholders can see your intent rather than infer it from a document.
Partner with engineering through the build, clarifying intent as questions arise and confirming that what gets delivered reflects the business case you made.
Lead user acceptance testing and final business acceptance as the engineering cycle closes, validating that the delivered capability meets its requirements and is ready for release to market.
Continuously sharpen how we work. The AI methods that take us from insight to prototype are evolving quickly, and we expect our Product Managers to help push that forward.

Qualifications

Bachelor’s degree with 10+ years of experience, or equivalent combination.
Demonstrated ownership of a product, product area, or major business problem, with accountability for business outcomes rather than for defining or delivering a feature list
A track record of defining product direction from customer and market evidence, including examples where you decided what not to build
Substantial written work product — requirements, business cases, or product strategy documents you personally authored
Experience working directly with enterprise customers and with senior internal stakeholders, including the ability to hold a position under pressure and negotiate to a decision
Hands-on use of AI tooling to produce real work products, with specific examples of what you made and how. Articulate specific examples of product requirements and UX prototyping through the use of AI.
Evidence that you teach yourself new capability on your own initiative. This matters more to us than any particular tool on your resume because the tooling will change again.
8+ years in product management and demonstrated product ownership and accountability
Preferred
Point-of-sale, retail technology, or enterprise commerce domain experience
Demonstrated proficiency with AI tools and clear articulation of governance and quality standards around its use
Experience creating or directing clickable prototypes as part of a product definition process
Experience operating within a defined portfolio governance model — prioritization rubrics, capacity tradeoffs, and formal change control
Experience managing a portfolio of offerings where prioritization and resource allocation must be defended
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

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Product Manager - Software Portfolio

Full Job Posting

Responsibilities

Qualifications

About Toshiba Global Commerce Solutions - External

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