Product Manager

This individual works with both the business and technical teams to build and maintain the core digital & eCommerce platforms for Staples Canada and develop a commercially viable product roadmap.

This position primarily focuses on providing product technical guidance, vision for innovative and scalable front-end platforms, and development of detailed monitoring dash boards. This individual should be able to collaborate, research new trends in the industry, and continue to modernize our systems while maintaining current platforms.

This individual is ultimately responsible for planning, development, integration, optimization, migrations, deployments, and maintenance of these critical business applications. He or she will drive process maturation that matches the growth of the business and supports the future-state vision.

This position interacts with other cross functional teams like Software Development, Project Management, Quality Assurance, etc. to implement and deliver tools and processes to meet business needs.

Specifically, You Will:

Participates in the management of daily business activities to ensure that business priorities and end user expectations are being met.

Writes and prioritizes requirement stories / develops business cases where required

Engages teams to ensure projects are delivered on-time and on-budget.

Manages cross-functional relationships, communication and negotiation.

Provides routine and transparent product updates to executive level stakeholders via formal presentations and written communication.

Stays informed of industry trends and best practices for current products to shape how to go about meeting business needs while performing research and providing recommendations for enhancements to current suite of products.

Identifies key needs, perform gap analysis, assess new product ideas / innovations, determine market opportunity and participate in prioritization of initiatives

Adapts well to change in direction and priority in a fast-paced and deadline-oriented environment.

Some of what you need:

BS/BA degree or equivalent (MBA an asset)

Agile certification an asset

3+ years’ experience in a related field

3+ years’ hands-on technical experience

3+ years’ experience at an eCommerce company

Experience with both Agile and Scrum from a Product Owner Perspective

Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills

Strong analytical, data-driven decision making and problem-solving skills.

Ability to navigate large organizations and develop strong business partner relationships.

Experience with product road-mapping tools, open source technologies, public/private cloud technologies.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Travel required, 10% within Canada and USA

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

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