Product Manager, Information Technology

Position overview

Projects and teams

• Identify business and strategic needs with client managers and assess IT solutions to improve efficiency, service, and administrative costs.
• Evaluate technical, economic, and operational feasibility; prepare proposals and document risks and mitigation strategies.
• Manage licensing, provisioning, and vendor liaison activities.
• Organize and lead interdisciplinary project teams, negotiate staffing, establish controls and progress reporting, and monitor project risks.
• Lead professionals working on system development, maintenance, and support; advise on planning, development methods, design alternatives, and technical options.
• As appropriate, manage and evaluate employee performance and set objectives.

Applications and business processes

• Design solutions to complex business problems using technology, process analysis, re-engineering, and workflow analysis.
• Work with business owners to identify data sources and rules and design conceptual and logical data models for the data warehouse environment.
• Support and maintain operational applications and contribute to application design, testing, and improvement.
• Select and implement technologies and tools to manage new application releases.

Education and experience

• University degree in Computer Science, Management Information Systems, or a related field.
• At least five years of project planning, risk analysis, and project management experience in a complex and diverse IT environment.
• Experience managing multiple cross-functional systems development projects and creating estimates, project plans, risk analyses, and mitigation strategies.
• Demonstrated experience applying architecture concepts, including modeling and technology selection and implementation.

Knowledge and languages

• Knowledge of computing principles, application development, software development methods and tools, and the software development life cycle.
• Knowledge of university or client business processes, management systems, operations, and priorities.
• Ability to negotiate and influence clients toward solutions aligned with university strategy and client requirements.
• Spoken and written bilingualism in French and English.

Workplace

• The posting identifies the role as hybrid.

Position details