Product Manager - Digital Workplace or Digital Collaboration and Productivity Tools

Be the Voice of the User: Connect directly with teams across Mosaic to uncover daily pain points, workflow gaps, and hidden opportunities where our productivity stack can help .

Own the Toolset: Drive business-facing configuration, templates, and adoption for applications including Google Workspace, Miro, Canva, Smartsheet , and our virtual workspace (transitioning from Citrix to Cameyo) .

Build Practical Solutions: Partner directly with business units to design lightweight, scalable solutions—such as Smartsheet workflows, shared Google setups, and standard Miro/Canva templates .

Manage the Roadmap & Backlog: Maintain a clear, prioritized product board . Evaluate new vendor features, decide what and when to adopt, and keep stakeholders updated on progress and release timelines .

Drive Adoption & Change: Partner with L&D and Communications to deliver engaging training, write clear update announcements, and build a network of power users across Mosaic .

Collaborate with IT: Focus on front-end experience and user productivity while seamlessly handing off infrastructure, security, identity, and licensing to our IT System Admins .

Experience: 3+ years in product ownership, business analysis, application management, or a similar digital workplace role .

Tool Proficiency: Hands-on experience configuring and optimizing tools like Google Workspace (and Google Scripting), Smartsheet , and Jotform .

Product Mindset: Strong knack for user-centric design, critical thinking, systems analysis, and managing a single prioritized backlog .

Communication & Change Savvy: Exceptional relationship-building skills with a proven track record of guiding non-technical teams through tool adoption across multiple locations .

Education: Bachelor’s degree or equivalent practical experience .

Certified Product Owner / Product Manager (e.g., CSPO or SAFe POPM) .

At Mosaic, our mission is to relentlessly pursue opportunities that empower people . By optimizing the tools our teams use every single day, you will directly enable staff members across our caring community to focus on what matters most: helping the people we support live meaningful lives .

Ready to transform how our team collaborates? Apply today!