Product Manager- Corporate Cards

Job Purpose

Key Result Areas

• Manage the Corporate Cards product proposition as well as portfolio of existing clients
• Conduct a regular product gap analysis, identify opportunities for new products & propositions, and drive the launch of such new products
• Lead product development efforts through BRDs, policy programs, UATs, and tech development. Work with IT, Ops, Compliance, Legal, Wholesale Risk,
• Digital and other internal stakeholders, as well as work closely with the Scheme
• Liaise with the Marketing and Communication team to develop product marketing materials, market launch plans, and digital & web updates
• Interact regularly with Schemes on new and evolving capabilities and Corporate Card platforms, and ensure implementation of such capabilities for existing and new Corporate Card clients
• Manage the portfolio of existing Corporate Card clients, catering to their product and platform needs
• Regularly review and optimize the pricing and rebate structure for existing clients to drive spends growth and maximize net revenues
• Set up robust processes for migration of Corporate Card clients across Schemes
• Regularly conduct product and portfolio performance reviews and updates with management across CIBG and RBG
• Resolve client issues and complaints in a timely manner – work with CIBG on key service issues
• Develop and maintain detailed up to date knowledge of Corporate Card Products in the marke
• Provide internal sales training relevant on Corporate Card products to sales teams and frontline channel
• Ensure necessary controls from both risk and operations’ perspective for Corporate Card
• Ensure compliance with the bank’s processes and procedures as well as regulatory requirement
• Take-up any ad-hoc projects assigned by management and deliver within the agreed timelines

Knowledge, Skills & Experience

• A Bachelors’ degree in Economics, Strategy, Business Administration, Engineering or a related field with 6+ years of banking/payments experience. Prior experience in Corporate Cards Product Management in UAE is strongly preferred
• Knowledge / experience on Corporate Card or Retail Card management systems, as well as an understanding of market dynamics, competition products & services
• Prior experience working with Schemes (Visa and/or Mastercard) is preferred
• Strategic thinking – ability to understand the key dynamics and drivers of the Corporate Cards business; understand industry trends and visualize what new trends and technologies would emerge in the near to medium term future; and devise strategies to respond to such opportunities/threats to ensure the bank stays ahead of the curve
• Tactical nous – ability to also understand the immediate and short-term priorities for the business and ensure timely actions to honor such priorities
• Excellent analytical and problem-solving skills – ability to comprehend large problems, break them down into smaller executable tasks, and track such tasks to execution and closure
• Excellent communication skills – ability to easily and clearly convey ideas, action-ables and challenges across all levels of hierarchy in the organization
• A good team player – ability to work with stakeholders across various units; ability to influence and drive decision making in large groups, including in non-reporting relationships; ability to resolve conflicts constructively and lead the team to a consensus
• Passionate about change and making a difference – at Mashreq, the employee is empowered and encouraged to conceptualize and drive change to achieve improved business outcomes
• Self-initiated – open to learning new ideas outside scope or knowledge. Open to operating outside one’s comfort zone

Job Details

About The Company

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