Product Manager - Business Systems & Technology
Role Overview
The Product Manager – Business Systems & Technology is responsible for the strategy, roadmap, development, integration, and continuous improvement of the technology products and platforms that power how RSM& operates.
This role serves as the product owner for RSM&’s proprietary operating system and helps shape the broader ecosystem of business applications that support how RSM& sells, plans, executes, tracks, and measures its work—including HubSpot, Asana, QuickBooks Online (QBO), and other business platforms.
Sitting at the intersection of users, technology, operations, data, and business strategy, the Product Manager works closely with functional leaders and the development team to identify business needs, define product requirements, prioritize development, and deliver scalable solutions that simplify work, improve visibility and accountability, and support RSM&’s growth.
Key Skills for This Role
Full Job Posting
Qualifications
- Bachelor’s degree in Business, Product Management, Information Systems, Technology, Operations, or a related field; equivalent relevant experience considered
- 5+ years of progressive experience in product management, product ownership, business systems, technology enablement, or a related function
- Demonstrated experience owning a technology product or platform from discovery and requirements through development, launch, adoption, and continuous improvement
- Strong experience translating business and user needs into clear product requirements, workflows, user stories, and development priorities
- Experience working directly with software developers, technical teams, vendors, and business stakeholders
- Strong understanding of product roadmaps, backlog prioritization, requirements gathering, user acceptance testing, product releases, and change management
- Experience with business applications such as CRM, project/program management, financial systems, resource management, time tracking, reporting, and workflow automation platforms
- Experience with HubSpot, Asana, and QuickBooks Online (QBO) is helpful
- Strong understanding of system integrations, APIs, data flows, automation, reporting, and data governance
- Demonstrated ability to balance user needs, business priorities, technical constraints, and long-term product strategy
- Strong analytical and problem-solving skills with the ability to use data and user feedback to guide product decisions
- Excellent communication skills with the ability to work effectively with executives, functional leaders, end users, and technical teams
- Strong organizational and project-management skills with the ability to manage multiple priorities and drive initiatives from concept through implementation
About Retail Sports Marketing
Charlotte-based experiential marketing agency delivering retail events, shopper marketing, consumer promotions, and live brand experiences.
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