{bc}
Apply
greenhouse

Product Manager, API Platform

Glean
San Francisco, USA
Full-time
Senior · 5+ years experience
Hybrid
USD 175000-195000 yearly / year
Discovered 1 months ago
APIsSDKs

Full Job Posting

  • Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make.
  • Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays.
  • Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does.
  • Read the docs like a developer who's never seen them, then fix the parts that lie or leave things out.
  • Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over.
  • Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships.
  • Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight.
  • You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products
  • You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers
  • You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt
  • You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors
  • You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing
  • You have worked directly with customer and partner developers and know how to translate their needs into better platform products
  • You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production
  • You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next
  • You define success with metrics and can track adoption, usability, and business impact for developer-facing products
  • You are excited about AI and motivated by helping customers and partners build more effectively with it
  • This role is hybrid (4 days a week in our Mountain View office or San Francisco)

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Glean

Mid-Market Account Executive, East

New York City, USA

Discovered 3 days ago

Enterprise Account Executive, Miami

, USA

Discovered 3 days ago

Machine Learning Engineer, Enterprise Brain

, USA

Discovered 1 weeks agoFull-time

Solutions Engineering Manager

, USA

Discovered 1 weeks agoFull-time

Customer Advocacy Manager

New York City, USA

Discovered 1 weeks ago

Customer Advocacy Manager

New York City, USA

Discovered 1 weeks ago

AI Data Analyst

Bengaluru, IND

Discovered 1 weeks ago

Software Engineer, Agentic Runtime

, USA

Discovered 1 weeks agoFull-time