Product Lead
Role Overview
Own the product used by care organizations and partners: monitoring software, integrations, and the roadmap.
Translate partner needs into shipped product by working between customers, Engineering, and the sensor.
Work directly with the COO and CTO and coordinate with the Silvie consumer team.
The company provides sensor-based fall detection and sleep, health, and wellness monitoring without cameras, wearables, or pendants.
Key Skills for This Role
Full Job Posting
The role
Own the product used by care organizations and partners: monitoring software, integrations, and the roadmap.
Translate partner needs into shipped product by working between customers, Engineering, and the sensor.
Work directly with the COO and CTO and coordinate with the Silvie consumer team.
The company provides sensor-based fall detection and sleep, health, and wellness monitoring without cameras, wearables, or pendants.
What you'll own
- Build a product partners choose and use, with adoption and retention as indicators.
- Set the roadmap using customer feedback and data.
- Manage releases from idea through shipment, coordinating software and sensor work with Engineering.
- Build integrations and meet partner needs that support scaling deployments.
- Represent partners internally so Sales, Support, and Engineering work toward aligned priorities.
- In the first year, deliver a clear roadmap, timely releases, live large deployments, and satisfied users.
Experience and approach
- Must have shipped B2B software or connected-device products end to end as a product manager; hardware-adjacent experience is a plus.
- Make decisions from customer conversations and data, not opinion.
- Be comfortable in partner meetings and sprint reviews.
- Have shipped in a lean team and be willing to handle varied work.
- The company says candidates do not need to meet every listed qualification.
Location and work arrangement
- The role is described as hybrid in Toronto or Waterloo, with remote work also possible for candidates who work best that way.
Compensation and benefits
- Base salary is CAD 140,000–CAD 190,000; the description does not state a pay cadence.
- Benefits include health, dental, and vision coverage, plus an opportunity for equity.
Company and mission
Pontosense reports operating in 24 countries and serving home care organizations with sensor-based safety and wellness products.
The role supports technology intended to help older adults remain independent and safe at home.
Hiring process
- The typical process includes an initial interview, a short case, and an in-person final interview; the process may vary.
- The company uses AI tools in hiring with human input and manual review.
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