Product Launch & Technical Support Engineer
Key Skills for This Role
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Qualifications
- Bachelor’s degree in Electrical Engineering or related field (or equivalent experience)
- Strong understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation
- Hands‐on lab experience with basic system and RF measurements
- Working knowledge of microwave transmission principles and link budgeting
- Ability to troubleshoot complex microwave networks
- Experience performing qualification testing and producing technical reports
- Excellent communication skills for effective customer interaction
- Familiarity with North American regulatory requirements (e.g., FCC, ISED)
- Proven ability to work cross‐functionally with development and integration teams
- Proficiency with test equipment such as VNAs, spectrum analyzers, power meters, and data analysis tools
Responsibilities
- Perform homologation testing of microwave radio products for the North American market
- Provide technical support to the TEC team
- Support the integration factory with technical guidance
- Analyze field issues and collaborate with the development team to devise solutions
- Verify solutions through validation testing
- Conduct RF and system measurements in the lab
- Generate technical reports and qualification documentation
- Troubleshoot complex microwave networks
- Interact with customers to resolve technical problems
- Ensure compliance with regulatory standards and internal quality processes
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