Product Engineer

About This Role

Company Description

AVK Saudi Valves Manufacturing Co. Ltd. (AVK SVMC), established in 1985 in Jeddah, Kingdom of Saudi Arabia, is part of The AVK Group, an international leader in the production of valves, hydrants, and accessories for water, gas, sewage, and fire protection systems. The company produces a wide range of products adhering to international standards such as BS, AWWA, and DIN. AVK SVMC operates a state-of-the-art factory and sales offices across Jeddah, Riyadh, and Al-Khobar, certified with UL, FM, and ISO 9001:2008 credentials. With exports to GCC countries, the Middle East, Europe, Asia, and Africa, AVK SVMC's products are trusted by major organizations, including Saudi Aramco and the National Water Company. The company is known for delivering quality, reliability, and innovative solutions for industrial and utility applications.

Key Responsibilities:

•           Technical support to the sales department, customers, and authorities for products under responsibility.

•           Participate in customer visits, product presentations, exhibitions, and site visits.

•           Promote high quality specifications within consulting companies and end-clients.

•           Ensure that all required end client's approvals are obtained and maintained in coordination with the Quality and Sales Departments.

•           Ensure Salesforce is updated on new products and equipped with the necessary technical tools and unique selling points to secure the business.

•           Ensure the training of employees, customers and authorities on products is done within agreed time and training objectives.

•           Support sales team in making product selection and compliance statements.

•           Support Head of Product Management to have market analysis and develop strong business cases to boost the business growth.

•           Support Head of Product Management in new product development (NPD) and product life cycle (PLC) (Product management).

•           Be able to read and understand specifications and designs.

•           Collect market data and monitor competitor activities.

•           Ensure correct item numbers in the system by coordination with customer service manager, production, and logistic departments.

•           Ensure the latest design drawings are updated and distributed between the concerned departments.

•           Ensure work instruction and assembly in place for each product in coordination with production and quality.

•           Handling technical and design related nonconformities in cooperation with the Quality Department.

•           Create the (Drafting) for production and GA Drawings for customers.

•           Be able to do basic maintenance and troubleshooting for system and network components such as valves, actuators, PLC, etc.

Accountability

Scope of job responsibility: Technical expert or support within function, working under supervision from Line Manager.

Freedom to act and take decisions: Follows established policies and processes. May propose recommendations to processes within remit.

Contribution in projects: Team member on departmental projects.

Impact of decisions: Consequences of decisions and actions impact department.

Impact & Influence on business result: Position has very limited influence on the target achievement.

Failure in achieving position's targets would only have little effect on overall target achievement.

Reporting level: Level 3 (Managers)

Subordinates: None

Budgetary control and responsibility: No

Complexity

Degree of change & uncertainty in operating environment: Operates in a defined environment where changes occur.

Clarity of tasks: Assignments are largely defined in terms of timing and deliverables. Work is reviewed for accuracy and completeness.

Managing problems: Identifies problems and may propose solutions within remit.

Specialized Knowledge / Skills

•           Mechanical or industrial engineering or similar technical educational background.

•           Have a basic knowledge about different types of mechanical valves and actuators.

•           Good in planning and managing priorities

•           Ability to manage tasks and be a strong team player.

•           Good support and presentations skills.

•           Good computer skills.

•           Good English speaking and writing.

•           Have analytical and strategic thinking skills.

•           Dedication, self-discipline and organizing ability.

•           Persuasion skills/negotiating skills.