Product Director - Debt Services

The Product Director plays a crucial role in the successful execution of the UK growth strategy, working in close alignment with the Director of Strategic Growth.

This position entails defining, developing, and implementing the product strategy for the Debt Services domain, including ownership of the product proposition, management of the existing product portfolio (such as our Recoveries Management Services), and the creation of product roadmaps, as well as the delivery of New Product Initiatives (NPI).

You will lead a talented Product team in the ideation, management of current offerings, and execution of New Product Initiatives as outlined in the Strategy Playbook (SPB) and Product Domain Strategies, while adhering to the standards set forth in the Equifax Product Management Handbook (PMHB).

Candidates must possess expertise in financial services and the public sector, with a comprehensive understanding of credit reference agencies (CRAs), data analytics, and debt management regulations.

A robust background in Collections and Recoveries is essential, along with extensive experience and a strong network within the UK Debt Services sector across both private and public sector clients.

You should be a subject matter expert on both current and emerging debt collection regulations, vulnerable customer policies, and economic trends.

Experience in developing, launching, and managing products in Debt Services is required, particularly if you have led Collections Strategy teams, managed debt platforms, or held similar roles within Credit Reference Agencies, Debt Collection Agencies (DCAs), or Financial Services.

A passion for data, analytics, and problem-solving is essential, as is a solid understanding of FCA regulations, including but not limited to Consumer Duty and CONC, as well as a strong grasp of public sector debt guidelines.

Experience in developing products within cloud-based environments and utilising artificial intelligence or advanced analytics to drive operational efficiencies in debt recovery would be a significant advantage.

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday) , paired with Friday Flexibility to wrap up your week remotely.

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.