Product Coordinator

General Information

Qatar-Doha

About The Role

Product & Supplier Management

• Identify, source, and manage supplier relationships in line with the QRH product strategy, ensuring optimal product positioning, competitive pricing, service quality, and return on investment.
• Maintain structured engagement with key suppliers (e.g., regular performance reviews and planning calls) to align on joint commercial objectives and product roadmap.

Product Planning & Performance Optimisation

• Support the execution of the QRH product plan by ensuring a balanced and competitive portfolio across destinations, seasons, and customer segments.
• Continuously analyse sales performance, market trends, and competitor benchmarking to identify gaps and opportunities, and implement tactical offers, discounts, and pricing adjustments (including ORC) to drive revenue.
• Optimise margin strategies to maximize profitability while maintaining competitive positioning in the market.

Contracting & Commercial Governance

• Manage end-to-end supplier contracting processes, including supplier setup in Oracle, contract administration, and compliance with QRH policies and procedures.
• Review and validate contract amendments to ensure alignment with commercial objectives, product requirements, and system readiness.
• Proactively identify inefficiencies or bottlenecks in the contracting lifecycle and recommend process improvements.

Product Availability & Campaign Support

• Ensure timely availability of product inventory, rates, and tactical offers to support sales initiatives, marketing campaigns, and new destination launches in line with the product plan.
• Work closely with internal stakeholders to align product readiness with promotional and commercial calendars.

Operational Excellence & Stakeholder Coordination

• Ensure adherence to standard operating procedures, including booking processes, financial terms, and supplier obligations.
• Maintain effective coordination with system/data teams to ensure accurate and timely product loading.

Reporting, Insights & Continuous Improvement

• Maintain accurate reporting on supplier performance, product production, and sales trends to support data-driven decision-making.
• Monitor daily sales and market demand patterns to anticipate peak periods and adjust strategy accordingly.
• Provide insights and recommendations to continuously enhance product performance and competitiveness.

Product Knowledge & Enablement

• Maintain up-to-date knowledge of the QRH product portfolio and supplier offerings.
• Support internal enablement by delivering product updates, training sessions, and supplier presentations to sales and operations teams.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.

Qualification

Essential

• Experience working with contracts and uploading them into online systems, particularly with regard to pricing.
• Ability to prepare and manage costing sheets and basic pricing/benchmark analysis.
• Proven experience building and maintaining supplier relationships.
• Background in travel, tour operations, or product/commercial roles.

Preferred

• Experience in a product or contracting function, ideally in outbound travel.
• Basic knowledge of airfares or GDS systems.

Job Specific Skills

• Strong communication skills (written and verbal).
• Good negotiation skills with a commercial mindset.
• Strong organisational skills and ability to manage multiple tasks.
• Proficiency in Microsoft Office, especially Excel for reporting and analysis.
• Good understanding of destinations and travel products.
• Proactive, flexible, and able to work under pressure.
• Interest in travel and delivering high-quality products.

About Qatar Airways Group

How To Apply (External)