Product Analyst (Process & Systems)

Role overview & Key Responsibilities

• We are hiring a full-time Product Analyst to own modules of our internal Order-to-Cash platform, end to
• end, working directly with the Product Lead. The core of the role is building requirements: understanding the business process, identifying its gaps, and structuring it into a complete system module that accounts for every case, validation and dependency. You will also test what gets built and make sure the delivered solution matches what was defined.

Key responsibilities

• 1. Requirement building (core)
• Understand business workflows across Sales, Onboarding, Operations and Finance, and identify
• process gaps and inefficiencies
• Structure each process into a system module with clear flows and flow charts
• Cover every scenario the module must handle (standard, exception and edge cases) before it
• goes to development
• Define fields and data structures, validation rules, dependencies and conditions
• Own and maintain the functional specification for each assigned module
• 2. Testing and quality assurance
• Write and execute functional test cases for every release
• Run end-to-end workflow testing and user acceptance testing (UAT)
• Log, prioritise and re-test bugs through the periodic bug-fix cycles
• 3. Development partner coordination
• Work with the external development team on assigned modules
• Track tasks, follow-ups and requirement clarifications
• Ensure the delivered solution matches the defined requirement
• 4. Data checks for owned modules
• Validate data for the modules you own, including post-go-live accuracy checks
• Work alongside the data management team where module data is involved

What we're looking for

Why Join us

Requirements

• understanding the business process, identifying its gaps, and structuring it into a complete system module that accounts for every case, validation and dependency. You will also test what gets built and make sure the delivered solution matches what was defined.
• 1–3 years in a product, business analyst or functional/QA role on software or ERP projects
• Hands-on experience writing functional specs or BRDs and test cases
• Experience working with development teams through build, testing and release
• Strong analytical and logical thinking; able to structure problems into clear workflows
• Basic understanding of APIs and system design: data flow, validations, logic layers
• Attention to detail and execution focus
• Clear communication across business and tech teams