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indeed

Product Analyst

Allica Bank
London, GBR
Full-time
Onsite
Discovered 1 weeks ago
Product analysisBusiness analysisRequirements analysisUser stories and acceptance criteriaProduct backlog managementProduct performance analysis

Full Job Posting

Role overview

The Product Analyst joins Allica Bank's Payments Tribe, supporting squads across the product.

The role helps shape and deliver the Business Rewards Account and its card and payment features alongside the Senior Product Owner.

The analyst turns data, customer feedback and business requirements into insights and user stories for product squads.

Principal accountabilities

  • Support feature definition and delivery from discovery through release.
  • Gather and document requirements from Distribution, Operations, Compliance and Risk; create user stories and acceptance criteria.
  • Maintain and prioritise squad and Tribe backlogs against the roadmap and product and business OKRs.
  • Track balances, usage and customer behaviour and share performance insights.
  • Analyse customer feedback and lead proposed product improvements.
  • Work with engineers and designers to clarify requirements and test delivered work.
  • Manage vendor relationships and support focused delivery.
  • Map and improve processes, identifying simplification and automation opportunities.
  • Keep product documentation, tracking and risk logs current and flag issues early.
  • Use AI tools to build and ship small changes to production.

Experience and attributes

  • Experience as a Business Analyst, Product Analyst or similar; around two or more years is indicated.
  • Digital product experience in payments or financial services is preferred.
  • Working knowledge of UK payment schemes such as Faster Payments, Bacs or CHAPS, and card payments.
  • Strong analytical and problem-solving skills; SQL or similar is a plus.
  • Clear communication, organisation and proactive management of priorities are expected.
  • Exposure to Agile methods and tools such as Jira and Confluence is sought.
  • Hands-on experimentation with AI tools and a design-minded approach to user experience are expected.
  • Awareness of payments regulation is a plus.

Benefits

  • The bank offers onboarding support, continued development, flexible-working options, social activities, pension contributions, discretionary bonus, private health cover, life assurance and family-friendly policies.

Flexible working

  • The posting states that flexible working options are available.

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