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Product Analyst - General Merchandise

Kmart Australia Limited
Chadstone, AUS
Full-time
Hybrid
Discovered 2 weeks ago
Product quality, safety, and complianceData analysis and trend identificationGovernance reportingDigital and AI-enabled analysis toolsReporting, dashboards, and performance summariesQuality management systems

Full Job Posting

Role overview

Product Analyst in Kmart's General Merchandise Quality team, combining product quality and compliance, data analysis, governance reporting, AI-enabled insights, and process optimisation.

Use data and emerging technologies to identify product risks and improve quality, safety, and compliance across the General Merchandise portfolio.

Responsibilities

  • Support product quality, safety, compliance, and testing activities; maintain governance records and track actions.
  • Coordinate samples, testing schedules, approvals, and product development milestones; identify risks and delays.
  • Analyse product quality, testing, and customer data to identify trends, risks, and improvement opportunities.
  • Improve digital and AI-enabled insight processes for proactive product risk identification.
  • Prepare governance reports, performance insights, and trend analysis for operational and leadership audiences.
  • Investigate quality issues, complaints, and non-compliance; support root-cause analysis and corrective and preventative actions.
  • Maintain approvals, test reports, and compliance documentation; partner with internal teams and suppliers on improvements.

Requirements

  • 3+ years of experience in quality, product development, compliance, technical, or related analytical work.
  • Strong analysis and reporting skills, including interpreting data, identifying trends, and preparing insights for different audiences.
  • Confidence with digital and AI-enabled tools for analysis, reporting automation, or process improvement.
  • Understanding of quality management systems, product testing, and compliance frameworks.
  • Experience maintaining technical documentation, governance records, data sources, or compliance information.
  • Attention to detail, ability to manage multiple priorities, strong stakeholder communication, and a solutions-focused mindset.
  • General merchandise retail experience is highly regarded; retail, consumer products, or regulated-environment experience is also highly regarded.

Workplace

  • Flexible hybrid working options are offered through the Flex Where, Flex When, Flex Well policy.

Benefits

  • Team member discount card for Kmart, Target, Officeworks, and Bunnings, plus the Brighter Benefits discount program.
  • Eligible team members may participate in a bonus program; other offerings include parental leave, learning support, mentoring, recognition, and broader career opportunities.

Team and partners

Work with Product Technologists, Merchandise, Quality, Sourcing, and supplier partners.

Kmart and Target are part of a retail group with more than 50,000 team members across stores, distribution centres, and offices.

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