Procurement Portal & Bid Management Specialist

Overview

Role Overview

Client Procurement Portal Management

• Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
• Maintain accurate and up-to-date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
• Act as a key point of contact between Kroll and client procurement teams across the Middle East
• Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
• Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
• Maintain a central tracker of all active, pending, expired and at-risk client portal registrations.
• Align procurement portal management and supplier onboarding activities with the overall commercial objectives, growth strategy and operational priorities across the Middle East region.
• Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
• Partner with the global bid management team on RFP best practice evolution and professional development initiatives”)
• Stay informed of procurement regulations, compliance requirements and evolving portal standards across the UAE and Middle East region.
• Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information to maintain current and accurate corporate documentation required by client procurement teams
• Coordinate with other internal teams to complete new supplier onboarding requests from clients.
• Support continuous improvement initiatives to streamline vendor onboarding, registration tracking and portal administration processes.

RFP and Proposal Support

• End-to-end bid management of strategic RFP responses across all service lines, owning regular check ins and kick-off calls
• Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
• Collating CVs, credentials and legal commentary in line with RFP requirements
• Collaborate with the global bid management team to support best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East
• Assembling and finalizing compelling and compliant responses

Required Experience

• 2-4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
• Experience working with large corporate, government, semi-government or professional services clients in the UAE, KSA or Middle East.
• Hands-on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
• Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
• Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.

Skills

• and Attributes
• Excellent attention to detail and strong document management discipline.
• Highly organised, with the ability to manage multiple portals, deadlines and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Confident dealing with senior internal stakeholders and external procurement teams.
• Practical problem-solver who can follow up persistently and professionally.
• Comfortable handling confidential company documentation.
• Strong Excel, SharePoint and Microsoft Office skills.
• Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
• Familiarity with UAE business documentation, licensing, VAT and compliance requirements.

Preferred Qualifications

• Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field.
• Procurement, supply chain, project management or business operations certification would be helpful but is not essential.
• Strong proficiency in Arabic.
• Experience supporting RFPs, public sector registrations or government procurement platforms in the UAE would be a strong advantage.

Key Success Measures

• Accurate and up-to-date registration status across key client portals.
• Higher RFP win rates and revenue
• Reduction in delays caused by incomplete vendor onboarding or expired documentation.
• Faster turnaround of client supplier registration requests.
• Improved visibility for client-facing teams on portal status and outstanding requirements.
• Fewer billing, purchase order or payment delays linked to portal issues.
• Strong stakeholder feedback from Kroll engagement teams, finance and client procurement contacts.

Why Join