Procurement Business Partner - Community Services & Operations

Overview

About our Saudi Operations

The Role

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• Shape sourcing, route-to-market, and contracting strategies for Community Services & Operations, driving early market engagement to secure capacity, pricing, and service quality across facilities, mobility, and community services.
• Challenge scope, specifications, and service levels to balance service quality, operational resilience, and total cost of ownership, implementing value levers across cost, performance, and supplier accountability.
• Deliver value through savings, cost avoidance, and commercial optimisation, structuring contracts and service models (integrated FM, bundled services, performance-based contracts, frameworks) aligned to operational risk and lifecycle.
• Strengthen supplier strategy and negotiations for critical contracts while mitigating operational, safety, and reputational risk through robust SLAs, KPIs, and governance.
• Translate plans into a 12–24 month procurement roadmap, ensuring execution aligns with commercial intent and service standards, and intervening in complex or time-critical procurements to protect service continuity.
• Act as a trusted advisor to leadership, providing clear recommendations balancing service quality, cost, risk, and market dynamics, and preparing executive-ready materials.
• 8+ years’ experience in procurement, sourcing, or commercial roles, ideally within services-based or operational spend environments, with a strong track record of delivering measurable commercial value and complex negotiations.
• Experience managing senior stakeholders and acting as a trusted business partner, with executive-level communication and structured commercial judgement.
• Strong understanding of service contracting, SLAs, KPIs, and supplier performance management, with the ability to influence without formal authority and challenge constructively.
• Comfortable operating in fast-paced, multi-stakeholder environments with evolving priorities, demonstrating delivery discipline and a strong performance management focus.
• Fast learner with intellectual curiosity across new categories and service models, and governance-driven, audit-aware decision-making.
• Facilities, utilities, mobility, or community/public services exposure is a plus but not mandatory; sector-specific onboarding and support will be provided.