Process Management & Improvement Advisor
Role Overview
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About
Learn more about what we do in Houston here.
What role you will play in our team
The Process Management and Improvement Advisor is a strategic partner responsible for supporting the buildout of the Process Management & Enablement capability and appling its standards to functional and cross-functional improvement engagements. Partner with Process Owners and senior leaders, translating PM&E strategy into practical standards, evidence, designs and measurable change. The role drafts, tests and applies standards under the direction of the PM&E Capability Manager
What you will do
- KEY RESPONSIBILITIES
- Lead defined functional and medium-complexity cross-functional engagements from discovery and current-state evidence through future-state design, implementation planning, adoption and sustainment.
- Draft and maintain BPM process hierarchy, taxonomy, modeling, documentation, metadata, quality and lifecycle standards.
- Develop playbooks, templates, training materials and methodology-selection criteria spanning BPM, Lean, Six Sigma, modeling, mining, Agile, value-stream and journey methods.
- Assess requests; clarify outcomes, ownership, baselines and stakeholders; recommend scope, engagement level and fit-for-purpose methods for manager approval.
- Model and analyze processes; use mining and operational data to examine handoffs, delays, rework, variants, controls, data, systems and transferred impacts.
- Work directly with EPOs and process owners to define decision rights, E2E measures, functional contributions, governance routines and benefit ownership.
- Coordinate business, IT, Digital, data, controls, and change contributors; escalate material enterprise decisions to the PM&E Capability Manager.
- Capture reusable assets and lessons; support training, coaching, practitioner forums, first-level quality reviews and effective consultant knowledge transfer.
About you
REQUIRED EXPERIENCE
5-10 years in BPM, process analysis, process improvement, operational excellence or transformation.
3+ years in BPM/process architecture and 2-4 completed engagements with implementation or measurable outcomes.
Direct facilitation with senior leaders and process owners in a global matrix.
Experience creating standards, playbooks, training or reusable assets.
CAPABILITIES AND TOOLS
BPM lifecycle, BPMN 2.0, ownership, E2E design, KPI logic, variants, controls and sustainment.
Practical Lean/Six Sigma and at least one additional method such as mining, Agile, VSM or journey design.
Signavio, ARIS, Bizagi or similar; mining-platform exposure such as Celonis preferred.
Advanced facilitation, effective communication, structured problem solving, influence and workstream leadership.
INDUSTRY, EDUCATION AND CREDENTIALS
Bachelor’s degree or equivalent experience required.
Oil and gas, energy or petrochemicals experience is strongly preferred.
Candidates from similarly complex, global, asset-intensive or highly regulated industries will be considered where they demonstrate rapid domain learning.
Preferred credentials include ABPMP CBPA/CBPP, APQC process/framework training, Lean Six Sigma, BPMN, process mining, Prosci, Agile/SAFe or PMP.
The role relies on business and technical SMEs for specialist operating judgments.
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you:
Plan: Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life.
Savings Plan: You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match.
Workplace Flexibility: We have several programs such as “Flex your Day”, providing ad-hoc flexibility around when and where you work, as well as longer-term programs such as leaves of absence and part-time work.
Comprehensive medical, dental, and vision plans.
Culture of Health: Programs and resources to support your wellbeing.
Employee Health Advisory Program: Provides confidential professional counseling for you and your family, including tools and resources promoting mental health and resiliency at no additional cost to you.
Disability Plan: Income replacement for when you cannot work due to illness or injury occurring on or off the job. Enrollment is automatic and at no cost to you.
More information on our Company’s benefits can be found at www.exxonmobilfamily.com.
Please note benefits are subject exclusively to the terms of each plan’s governing documents and may be changed from time to time without notice, subject to applicable law.
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Equal Opportunity Employer
ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Alternate Location:
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
About ExxonMobil
ExxonMobil is a multinational oil and gas corporation headquartered in Houston, Texas. It operates across the entire petroleum value chain, including exploration, production, refining, and marketing of fuels, lubricants, and petrochemicals.
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