Process Improvement Consultant / Analyst | Lean Process Improvement

Role overview

Analyst responsibilities

• Apply Lean methods to identify and implement efficiency improvements; analyze, document, and support redesign of business processes.
• Facilitate improvement projects, support solution implementation, and deliver Lean training, workshops, and communications.
• Coach Yellow Belt participants, collaborate with stakeholders to identify opportunities, and maintain process documentation and governance resources.

Consultant responsibilities

• Lead complex cross-functional improvement and business transformation initiatives; document, analyze, design, and implement future-state processes.
• Advise leaders on process optimization; apply Lean/Six Sigma methods to solve business challenges and achieve measurable results.
• Lead stakeholder engagement, change management, and adoption; establish standards, governance, and scalable enterprise solutions.
• Design and deliver training, mentor analysts and project teams, and research industry practices supporting APS objectives.

Analyst minimum requirements

• Bachelor's degree in business, engineering, economics, or mathematics, plus three years using performance improvement tools, or equivalent related education and experience.
• Three to five years of related process improvement experience covering process definition, redesign, project scoping, and implementation.
• Ability to set priorities and achieve results with limited oversight.

Consultant minimum requirements

• Bachelor's degree in business or a quantitative discipline, plus eight years in business transformation and process improvement, including five years in change management and influencing continuous improvement, or equivalent education and relevant experience.
• Experience in process design and improvement, quality assurance, client relationship management, and consulting.
• Business Process Management competency; knowledge of business processes and industry conditions; effective communication, presentation, interpersonal, and people-management skills.

Preferred qualifications

• Analyst: Lean, Six Sigma, or BIU experience; utility industry experience; project management and process management skills are preferred.
• Consultant: Lean/Six Sigma Black Belt experience is preferred.
• Preferred capabilities include embedding Lean as an operating system, translating strategy into execution, and using data-driven insights to solve complex operational challenges.