Process Improvement Analyst
Role Overview
Support organizational performance metrics, corporate policy, and continuous improvement initiatives.
The role combines benchmarking, program metrics, management consulting, and data analytics, and includes administrative support for approximately 20 SLAs.
Key Skills for This Role
Full Job Posting
Position overview
Support organizational performance metrics, corporate policy, and continuous improvement initiatives.
The role combines benchmarking, program metrics, management consulting, and data analytics, and includes administrative support for approximately 20 SLAs.
Responsibilities
- Develop, track, and analyze organizational performance and program metrics.
- Conduct benchmarking and process assessments to identify efficiency and effectiveness improvements.
- Support corporate policy initiatives through analysis, documentation, and improvement recommendations.
- Maintain SLA documentation, track updates, and coordinate with stakeholders for approximately 20 SLAs.
- Use Excel and analytics tools to organize, analyze, and present performance and financial information; support Tableau reporting.
- Assess financial implications of proposed process changes and operational decisions.
- Explain complex financial information clearly to finance and non-finance audiences.
- Apply management consulting approaches to problem-solving and organizational improvement.
Required qualifications
- Active Top Secret/SCI clearance with Polygraph.
- Experience in benchmarking, program metrics, process improvement, and general management consulting.
- Strong Microsoft Excel skills and familiarity with Tableau.
- Experience analyzing data and communicating findings.
- Ability to assess financial implications and explain complex financial information to finance and non-finance professionals.
- Strong organization, attention to detail, and written and verbal communication skills.
Desired qualifications
- Exposure to organizational finance or contracts-related procedures is desired.
- Experience supporting SLA administration, tracking, or maintenance is desired.
- Experience supporting corporate policy and organizational performance reporting is desired.
Compensation
- Anticipated annual base salary range: USD 100,000–215,000; actual compensation depends on relevant qualifications, experience, contract requirements, responsibilities, and specialized skills.
- Eligible employees may be considered for discretionary bonuses and benefits.
About the employer
Fusion Innovation describes its work as supporting sensitive national programs and emphasizes employee development and collaboration.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career