Process Expert Credit Management & Collection
Role Overview
The Global Process Expert – Credit Management & Collection provides in-depth process, technical, and business expertise to support global Finance Service Delivery Units across Invoice-to-Cash operations. The role is responsible for designing, governing, standardizing, and continuously improving global Credit Management & Collection processes while ensuring end-to-end consistency, operational excellence, and alignment with BASF’s enterprise architecture. The position also supports service transitions, process governance, automation, and major finance transformation initiatives, including SAP S/4HANA system transitions.
What's In It for You:
Be part of building BASF's new Global Hub in India, a flagship transformation initiative
Work with a globally integrated team spanning Finance and HR functions
Competitive compensation, benefits, and structured career pathways
Access to BASF's world-class learning & development programs
Inclusive, diverse, and collaborative work culture
Hybrid work model (mix of on-site and remote)
Key Responsibilties:
Support the Service Delivery Unit through in depth process, technical & business knowledge.
Support transition of new service scope to the service delivery units by ensuring adherence to global standard operating procedures & tools and support with required change management
Designs, steers, and continuously improve global Credit Management & Collection processes, ensuring end to end consistency and alignment with BASF’s enterprise architecture.
Owns and steers the global Credit Management & Collection service product portfolio, including KPIs, controls, compliance requirements, and global service definitions to safeguard operational excellence.
Embeds and drives automation, RPA, and AI driven solutions into processes to increase efficiency and reduce manual workload.
Ensures process readiness and integration for major transformation programs and system transitions (e.g. SAP S/4).
Minimum Qualifications:
Bachelor’s degree / University degree in Accounting, Finance, Business Administration, or related discipline.
Chartered Accountant / Certified Professional Accountant qualification is preferred, subject to applicable market requirements.
More than 5 years’ experience working in Finance, with at least 2 years in Credit Management & Collection
Project management for finance processes is an advantage.
Key Skills for This Role
Full Job Posting
About the Role:
The Global Process Expert – Credit Management & Collection provides in-depth process, technical, and business expertise to support global Finance Service Delivery Units across Invoice-to-Cash operations. The role is responsible for designing, governing, standardizing, and continuously improving global Credit Management & Collection processes while ensuring end-to-end consistency, operational excellence, and alignment with BASF’s enterprise architecture. The position also supports service transitions, process governance, automation, and major finance transformation initiatives, including SAP S/4HANA system transitions.
What's In It for You:
Be part of building BASF's new Global Hub in India, a flagship transformation initiative
Work with a globally integrated team spanning Finance and HR functions
Competitive compensation, benefits, and structured career pathways
Access to BASF's world-class learning & development programs
Inclusive, diverse, and collaborative work culture
Hybrid work model (mix of on-site and remote)
Key Responsibilties:
Support the Service Delivery Unit through in depth process, technical & business knowledge.
Support transition of new service scope to the service delivery units by ensuring adherence to global standard operating procedures & tools and support with required change management
Designs, steers, and continuously improve global Credit Management & Collection processes, ensuring end to end consistency and alignment with BASF’s enterprise architecture.
Owns and steers the global Credit Management & Collection service product portfolio, including KPIs, controls, compliance requirements, and global service definitions to safeguard operational excellence.
Embeds and drives automation, RPA, and AI driven solutions into processes to increase efficiency and reduce manual workload.
Ensures process readiness and integration for major transformation programs and system transitions (e.g. SAP S/4).
Minimum Qualifications:
Bachelor’s degree / University degree in Accounting, Finance, Business Administration, or related discipline.
Chartered Accountant / Certified Professional Accountant qualification is preferred, subject to applicable market requirements.
More than 5 years’ experience working in Finance, with at least 2 years in Credit Management & Collection
Project management for finance processes is an advantage.
Technical Skills:
- In‐depth knowledge and understanding of SAP FI (R3 and/or S/4)
- Strong knowledge in Credit Management & Collection processes
- Experience in global shared services transition or consolidation
- Strong stakeholder influencing and decision-making capability
- Knowledge and experience of MS off.
- About BASF:
- At BASF, we believe that great chemistry starts with great people. We foster a workplace where curiosity is encouraged, diverse perspectives are valued, and every employee is empowered to make a meaningful impact. Our culture is built on trust, collaboration, and a shared commitment to continuous growth - both for the business and for the individuals within it.At BASF, your development never stands still. Employees have access to structured learning pathways, international exposure, and cross-functional mobility across a truly global organization. We are committed to inclusion and equal opportunity, and we actively invest in the wellbeing, development, and long-term career growth of our people. Whether you are early in your career or bringing deep expertise, BASF offers the scale of a world-leading company with the sense of purpose and community that makes it a place where people genuinely thrive.
- How to Apply:
- Please apply via the BASF careers portal at www.basf.com/careers with your updated CV and a brief cover letter.
About BASF
BASF is a leading global chemical company that creates chemistry for a sustainable future, offering solutions across chemicals, materials, industrial solutions, surface technologies, nutrition and care, and agricultural solutions.
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