Process Compliance Officer

Overview

Accountabilities

• Preparation of Training Material specific to Aircraft Dispatch and Load Control.
• Provide support to the Loadmaster Trainer.
• Delivery of Manual Load Control and Aircraft Dispatch functional training to the relevant teams.
• Maintenance of training records for audit and compliance purposes.
• Scheduling of recurrent training prior to expiry dates.
• Liaising and maintaining a strong relationship with outside stakeholders regarding system access and logging of training records.
• Researching and providing feedback to line manager on potential gaps in training.
• Identification of new areas of the business which require training to be prepared and delivered.
• Completion of mandatory assessments on Aircraft Dispatchers, ensuring they meet the required standard for handling aircraft alone safely.
• Preparation of performance reports on Aircraft Dispatchers for review by their applicable line manager.
• Assisting Dispatch Duty Managers / Load Control Supervisors in preparing development plans for identified Aircraft Dispatchers / Load Planners.
• Report identified hazards and occurrences and escalate risks to appropriate management, as applicable.