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Process Automation - AI Servers Technical Support- Round Rock, TX

Dell
Round Rock, USA
Full-time
Mid
Onsite
Discovered Today
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Qualifications

  • Take the first step towards your dream career
  • Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
  • Essential Requirements
  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, Data Science, or a related technical field; Master's degree in Cybersecurity • Strong analytical, problem-solving, and independent learning skills • Proficiency in programming (Python, JavaScript, or TypeScript) and version control (Git/GitHub) • Experience with automation platforms, APIs, REST services, and system integrations • Familiarity with AI technologies, including agentic frameworks, prompt engineering, and commercial LLMs
  • Desirable Requirements
  • Experience with business analysis, data visualization, and database querying using Excel, Power BI, Tableau, and SQL • Knowledge of process improvement methodologies and tools, including Lean/Six Sigma, Value Stream Mapping, BPMN, and operational transformation initiatives
  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, Data Science, or a related technical field; Master's degree in Cybersecurity
  • Strong analytical, problem-solving, and independent learning skills
  • Proficiency in programming (Python, JavaScript, or TypeScript) and version control (Git/GitHub)
  • Experience with automation platforms, APIs, REST services, and system integrations
  • Familiarity with AI technologies, including agentic frameworks, prompt engineering, and commercial LLMs
  • Experience with business analysis, data visualization, and database querying using Excel, Power BI, Tableau, and SQL
  • Knowledge of process improvement methodologies and tools, including Lean/Six Sigma, Value Stream Mapping, BPMN, and operational transformation initiatives

Responsibilities

  • You will:
  • Design, develop, and maintain automated workflows using low-code, no-code, and scripted solutions to improve efficiency • Build and deploy agentic AI solutions and autonomous workflows that interact with business systems • Integrate automation technologies with enterprise platforms such as Salesforce, SharePoint, and internal applications • Partner with stakeholders to identify automation opportunities and optimize business processes • Test, monitor, document, and continuously enhance automation solutions while staying current on emerging AI and automation technologies
  • Design, develop, and maintain automated workflows using low-code, no-code, and scripted solutions to improve efficiency
  • Build and deploy agentic AI solutions and autonomous workflows that interact with business systems
  • Integrate automation technologies with enterprise platforms such as Salesforce, SharePoint, and internal applications
  • Partner with stakeholders to identify automation opportunities and optimize business processes
  • Test, monitor, document, and continuously enhance automation solutions while staying current on emerging AI and automation technologies

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