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Private Event Sales Coordinator

American Golf
The Bronx, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Warmly acknowledge, greet, and thank all members and guests.
  • Manage administrative tasks including drafting, revising, and distributing event agreements and banquet event orders (BEOs), as well as processing deposits and payments.
  • Support marketing and sales efforts by maintaining the contact database, responding to leads, scheduling site tours, and assisting with outreach.
  • Coordinate event logistics by communicating with internal departments to ensure course and facility readiness.
  • Maintain high customer service standards during events by monitoring food and beverage operations and offering assistance when needed.
  • Build strong relationships with event hosts by addressing questions, resolving concerns, attending events, and ensuring guest satisfaction.
  • Escalate any grievances to the Director of Event Sales or Event Manager as appropriate.
  • Support all American Golf initiatives and programs as directed by management.
  • Perform additional duties as assigned.
  • Previous administrative and/or sales experience preferred.
  • Strong customer service orientation with a commitment to guest satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Basic math skills for calculating figures and percentages.
  • Social media literacy, including familiarity with Instagram, TikTok, and Facebook
  • Effective communication skills with clients, colleagues, and management.
  • Strong organizational, time management, and prioritization abilities; able to work independently with minimal supervision.
  • High school diploma required; associate degree preferred.
  • Schedule varies based on business needs.
  • Evening, weekend, and holiday availability required.
  • Role may involve extended periods of standing and physical activity including walking, reaching, bending, kneeling, and lifting or pulling items as needed.

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