Principal Technical Program Manager

Lead and be accountable for the Fleet Fundamentals (Fleet Health & Quality) management of the Azure HW Infrastructure. Drive fleet management governance best practices including phase gate checklists, waterfall charts, fleet KPIs and forecasting Be the champion of Fleet Quality and drive quick-turn solutions to improve customer experience on Azure fleet Defining project scope, goals, and deliverables, and managing the project timeline, budget, and resources. Developing and maintaining project plans, schedules, and status reports, and communicating project status to stakeholders and senior management. Collaborating with business stakeholders and technical teams to identify project requirements, risks, and dependencies Collaborate with hardware, firmware and software teams to architect and build highly scalable and reliable solutions for fleet availability and prevention initiatives. Collaborate with internal and external partners to ensure systems meet significant quality, reliability, and service level requirements for a cloud environment Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 7+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years technical engineering experience OR equivalent experience These requirements include, but are not limited to, the following specialized security screenings: Master's degree in Electrical, Computer or Industrial Engineering, or a related discipline, with commensurate industry experience. Experience with Azure infrastructure, data-center systems and customer or portfolio engineering. Experience designing or prototyping technical solutions using scripting, APIs, data platforms or AI/agent frameworks; able to partner effectively with software engineers to take prototypes toward production. Familiarity with agentic system patterns such as tool use, workflow orchestration, grounding, evaluation, observability and human oversight. Experience with hardware validation, system qualification, reliability or fleet operations. Proficient analytical skills and experience using data and visualization tools to identify trends, prioritize work and communicate results. Demonstrated ability to operate independently, organize ambiguous work and maintain momentum across multiple teams and priorities. 10+ years of technical leadership in a Program or Product Management, platform or validation architecture, systems engineering, or equivalent role. Demonstrated ability to turn complex engineering problems into technical strategies, roadmaps and delivered outcomes. Deep technical understanding of cloud infrastructure and modern server platforms, including GPU and SoC architectures and the hardware, firmware and software interfaces across a system. Demonstrated experience leading automation, AI-assisted or agentic transformation from problem definition through solution design, validation, deployment and adoption. Able to assess where agents and automation are appropriate, and define how their accuracy, reliability and impact will be measured. Proficient data and technical problem-solving skills, including the ability to write or adapt queries and scripts, investigate telemetry, validate findings and use evidence to guide engineering decisions. Ability to lead technical deep dives across platform architecture, verification and validation flows, operating systems, networking and storage; identify system-level risks and drive resolution across engineering teams. Proven track record driving complex, cross-functional programs across geographies, aligning engineering, product, operations and partner teams around measurable outcomes. Excellent written and verbal communication skills, including the ability to explain architecture, trade-offs, risks and results to engineers, executives, customers and partners.