Principal Software Engineer - Agentic Engineering Platform

About the role

Responsibilities

• Identify delivery bottlenecks, use data and observation to select valuable problems, define success, and lead solutions through adoption.
• Design, build, integrate, and operate cloud agents and developer tools connecting AI models with company knowledge, codebases, APIs, and engineering systems.
• Improve planning, implementation, testing, review, rollout, and production-feedback workflows; automate work to improve human-agent collaboration.
• Partner with product engineering teams to learn domains, pilot solutions, respond to feedback, and package tools and guidance for independent use.
• Make unattended agent work reliable with permissions, isolated execution, automated testing and review, failure recovery, and cost controls.
• Set risk-based rollout checks and record agent activity and outcomes so work is traceable from request through production.
• Experiment with new AI capabilities; measure delivery time, quality, review effort, and cost; share findings and replace approaches when evidence changes.

Minimum qualifications

• 8+ years of software engineering experience, including independent delivery and operation of production systems used by others.
• Experience making technical decisions, debugging failures, and working across unfamiliar codebases, APIs, databases, and cloud services.
• Deep understanding of API design, service-oriented architecture, scalability, and security.
• Strong proficiency with current AI coding tools such as Claude, Codex, or Cursor, and judgment about context, model selection, and human review limits.
• Ability to reason from first principles, learn unfamiliar domains, and turn ambiguous problems into experiments and working solutions.
• Evidence of helping engineers adopt tools or ways of working through listening, collaboration, clear communication, and follow-through.

Preferred qualifications

• Experience building and deploying agents and shared engineering tools.
• Production experience with cloud infrastructure, service identity, permissions, isolated execution environments, and distributed systems.
• Experience with automated testing, agent behavior evaluations, tracing, and observability tools.
• Experience bringing prototypes into sustained multi-team use with improved delivery, reliability, or cost.
• Experience improving complex products, especially marketplaces, booking, payments, or other transaction-heavy domains.

Benefits and perks

• Work from almost anywhere for up to 20 days per year; paid parental leave, vacation, birthday time off, volunteer time, and a company-wide week off.
• Mental health support includes company-paid therapy and Headspace subscription; career development includes development dollars, leadership development, and on-demand learning.
• Travel discounts, employee resource groups, 20 days of paid time off, private health and dental insurance, and life and disability insurance.
• Role may be eligible for an annual bonus and equity grant.

Workplace and flexibility

• Hybrid workplace with an expectation of working in the office two days a week.
• Some communications outside conventional business hours may be needed to collaborate across time zones, respond to partners, or address urgent matters.