Principal Reliability Operations Engineer

Lead and manage production incidents.

Collaborate cross-functionally to troubleshoot and resolve sophisticated technical challenges.

Guide the implementation of incident management processes and procedures, ensuring fast and effective responses to minimize impact.

Continually monitor system health, performance and capacity, proactively addressing potential issues.

Conduct comprehensive post-mortem analysis to ascertain the root cause of incidents and formulate corrective measures.

Contribute substantially to the design and enhancement of system architecture to boost reliability and performance.

Leverage coding skills to automate daily routine tasks and enhance system efficiency.

Serve in the Incident Manager On-Call rotation.

Mentor junior team members.

At least 8+ years of experience in a comparable role within a Site Reliability Team.

Advanced knowledge of systems and network infrastructure protocols.

Demonstrated ability in managing, troubleshooting, and resolving incidents in distributed environments.

Experience solving problems.

An ability to distill complex technical issues into clear and concise language.

Familiarity with at least one scripting or programming language to automate routine tasks (Python, Golang, or similar languages preferred).

Bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a similar technical field

A great communicator; you are able to explain complex systems clearly to stakeholders and fellow engineers.

Able to operate in potentially ambiguous circumstances during a production incident.

Familiar with the interactions of services in a distributed system.

Tenacious towards driving challenging production incidents to resolution.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range$230,980—$267,390 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.