Principal Professional Services Consultant

Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach.

Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.

Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.

Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.

Delivers post-sales offering and positioning enablement to the product sales organization

Participates in RFP responses to customers addressing post-sales topics

Tracks and owns service sales forecast, pipeline, and opportunity hygiene. Reporting on a frequent basis to track both productivity and performance.

Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions

Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams. Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning

Provides unique skills and perspectives to cross-train team member peers

Drives action to support regional post-sales revenue target achievements

Dynatrace is a leader in unified observability and security.

We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.

Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Four company-designated extra paid days off for you to recharge batteries.

Our hybrid working model and flexible working hours offer you the flexibility you need.

Use AI as your daily teammate to automate tasks and focus on what matters.

Company-wide learning perks, designated team's learning days, and more.

A day of paid volunteer time to support a community or cause you care about.

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.