Preventative Maintenance Technician - Level 2

Prose & Singular in Numbers

Key Responsibilities

• Lead and serve as the primary technical subject matter expert (SME) on key operational and engineering projects, driving deliverables and ensuring successful implementation.
• Develop, implement, and champion a proactive maintenance strategy, utilizing lean manufacturing techniques (e.g., SMED, 5S, Poka-yoke) and reliability-centered principles to transition from preventive (PM) to predictive (PdM) maintenance.
• Manage and optimize the spare parts inventory system, strategic reordering to minimize downtime and control costs.
• Mentor, coach, and provide advanced technical training to junior technicians, fostering a culture of continuous improvement and skill development within the team.
• Serve as the primary escalation point for complex and unresolved maintenance issues from all shifts, providing expert-level troubleshooting for advanced mechanical, electrical, and pneumatic systems.
• Perform advanced diagnostic and root cause analysis (RCA) on complex equipment failures to implement permanent corrective actions and prevent recurrence.
• Leverage the Computerized Maintenance Management System (CMMS-Limble) to analyze equipment performance, track maintenance KPIs, identify failure trends, and generate reports for leadership.
• Develop, validate, and own Standard Operating Procedures (SOPs) and maintenance documentation for all critical production and packaging equipment.
• Lead the training of production and technical staff on new equipment, proper operating procedures, and autonomous maintenance practices.
• Proactively identify and report on potential equipment obsolescence, system vulnerabilities, and opportunities for capital improvement projects to engineering and leadership.
• Ensure clear and effective communication between shifts and with vendors, leading hand-off meetings and documenting critical information to drive continuity and action.
• Prose Values
• Intentional Inclusivity
• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.
• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.
• Connected Collaboration
• Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.
• We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.
• Driven, Together
• We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.
• We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.
• Humanity Always
• We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.
• We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.