Presales Lead/Solution Architect
Skills
About This Role
Overview
- Provide expertise in the presales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer
- Provide technical expertise during the sales process by demonstrating the full range of product features including potential uses, product capabilities and benefits to customers as needed.
- Develop and deliver compelling, personalised demonstrations, proofs of concept, prototypes, and other pre-sales assets, based on the knowledge gained about the customer, which tie to Harrison.ai s technologies.
- Strongly contribute to the sales proposal, RFP and Tender processes across assigned regions of all our products and strategies.
- Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
- Work with our healthcare industry vendor partners to create and maintain integrations for our customer base.
- Design and implement integrations with our partners using messaging standards like RESTful APIs and HL7.
- Maintain and manage test environments for problem replication.
- Communicate with customers and internal teams to detail project requirements.
- Work with Project Managers to deliver projects on time.
- Plan with and train customer staff in the deployment of Harrison.ai solutions.
What You Bring
- 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
- Multiple years experience working directly with external customers.
- Experience installing and maintaining Linux operating systems.
- Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
- Fluency in English.
- Willingness to travel, including internationally.
- Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).
- Nice to have skills and characteristics:
- Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS,EHR, and/or RIS).
- Familiarity with AWS and VMWare (certifications preferable).
- Experience with healthcare workflow engines (e.g., Nextgen Connect).
- Experience with containerisation platforms (e.g., Docker, Kubernetes).
- Experience with SQL databases (e.g., PostgreSQL, MySQL).
- Experience with Git or other version control systems
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