Presales Engineer

Role overview

Responsibilities

• Conduct needs assessments and prepare solution architectures.
• Deliver product demonstrations and technical presentations.
• Create proposals and respond to RFPs and RFQs.
• Collaborate with internal teams to ensure solutions are feasible, secure, and aligned with customer requirements.
• Validate integrations, perform technical evaluations, and lead proof-of-concept engagements.
• Provide implementation best-practice guidance and technical support during the presales cycle.
• Maintain knowledge of security technologies, document solution designs, and build customer trust and long-term relationships.

Qualifications

• Strong presales and sales-support skills, including solution design, proposal development, and customer presentations.
• Technical support experience, including troubleshooting and addressing customer queries.
• Integration expertise across security platforms, applications, and infrastructure components.
• Solid understanding of network security, endpoint protection, identity and access management, and security architectures.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Excellent written and verbal communication and ability to collaborate across teams and manage multiple opportunities.

Preferred qualifications

• Relevant industry or vendor-specific security certifications such as CISSP, CISM, or CCSP are an added advantage.
• Middle East market experience or familiarity with regional regulatory and compliance requirements is beneficial.