Pre-site construction administrator - Ballarat

Mirrastone is Victoria's Number One builder of residential homes.

Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria’.

Our group consists of a range of different brands which cater to different markets; this includes Sherridon Homes, Royston Homes, Soho Living, and Marque, just to name a few.

We are going through huge growth in the Ballarat region.

Sherridon Homes is now seeking a Pre-site Construction Administrator/ Customer Experience Coordinator to join our supportive and dynamic team.

This is the perfect time to join a growing team and be part of that journey.

This role will be crucial in taking care of our customers throughout the administration of their build through to site start.

Coordinating permits, contract drawings and drawing amendments

Following up on finance approvals and arranging warranty insurance

You will deliver an exceptional journey to our customers, building a home experience.

Working within a tight-knit and supportive team

Ability to establish strong networks with internal and external stakeholders

Utilizing technology, internal systems, industry knowledge, and software to deliver a seamless customer experience

Maintaining accurate data entry in line with the Customer Journey and Group policy and procedures

Supporting the Construction team to achieve a higher standard for our customers.

You have a high emphasis on Customer Service

A caring/empathetic nature when dealing with clients and colleagues

Well-developed communication skills

High level of personal presentation

Driven with a “Can Do” attitude

Strong attention to detail

Enjoy the excitement of being a part of a rapidly expanding business

Qualifications in the building industry are highly regarded

Highly developed computer literacy skills

Able to prioritize and handle a large workload

A strong work ethic and the ability to multitask

Strong written & verbal communication skills, including a professional phone manner

What's on offer

A passionate and fun team

Training, development, and mentoring

Opportunities to grow within the organisation

Lollies, coffees, lunches, extravagant company events

Diversity, inclusion, and a bunch of fun people doing fun things

If you're looking to join a progressive company with a tight-knit and fun team, we would love to hear from you.

Next Steps.....

If it sounds like you, we would recommend you make an application today to get the ball rolling.

We look forward to your application.

You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person.

To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.