Pre-Sales Technical Support Engineer | Networking Solutions
Key Skills for This Role
Full Job Posting
Requirements
- What we expect of you:
- Technical or engineering degree (Networking, Telecommunications, Computer Science, or related field) or equivalent experience.
- Experience in a pre-sales, solutions engineering, or customer-facing technical role is highly preferred.
- Strong communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences.
- Solid understanding of networking fundamentals and internet technologies (TCP/IP, DNS, DHCP, HTTP/FTP, etc.).
- Knowledge of telecommunication systems, including cellular technologies (2G, 3G, 4G, LTE).
- Hands-on experience with routers and networking equipment.
- Experience configuring:
- VLANs and QoS
- VPN technologies (IPSec, L2TP, OpenVPN, DMVPN, SSTP)
- Firewalls (IPTABLES or similar)
- Familiarity with Linux-based systems, preferably OpenWRT or embedded environments.
- Ability to create clear, structured technical documentation and solution designs.
- Scripting basics (bash/ash) and understanding of AT commands.
- Strong troubleshooting, analytical thinking, and problem-solving skills.
- Experience with industrial networking or IoT deployments is a strong advantage.
Benefits
- Hybrid work model based out of our Irving, Texas office.
- Great opportunities to grow in a strong and rapidly expanding IoT company.
- Structured onboarding and training on Teltonika’s internal systems, sales processes, and product-related topics, with continuous feedback and development support.
- Long-term career growth opportunities, including increased seniority or progression into Team Lead roles.
- Three weeks of paid vacation.
- Six sick days plus an extra day off on your birthday.
- Multicultural and diverse work environment that values knowledge sharing, collaboration, and a positive team culture.
- Internal knowledge-sharing sessions to support continuous professional growth.
- Team-building activities that foster trust, engagement, and collaboration.
- Standard working hours.
- Salary:
- We appreciate everyone’s efforts and experience, so we offer an attractive compensation package aligned with your skills, experience, and professional expertise, including incentives and referral bonuses.
Preferred Qualifications
- Experience in a pre-sales, solutions engineering, or customer-facing technical role is highly preferred.
About Teltonika
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