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Technical Account Manager
Focus Group · Birmingham
GBP 50000-50000 / yearManagerHybrid
Job Title: Technical Account Manager Job Level: Specialist / Team Leader Job Purpose The IT Technical Account Manager (TAM) works directly with our key clients as a key technical advisor and customer advocate, responsibl
Skills
From a relevant technical background, ideally within an MSP environment such as pre-sales, project management or technical delivery.A solid technical understanding of core product sets including M365, Azure, AVD, Windows Server and associated storage/hardware solutions, Networking Solutions including HPE, Meraki and SonicWALL.Outstanding communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.A solid understanding of Cyber technologies such as Zero Trust, SASE, CASB, EDR/XDR, Managed SOC, vulnerability and pen testing, Cyber Essentials Plus and ISO27001.
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