Pre-Sales Cold Caller

Key Responsibilities:

• Receive and manage leads provided by the company.
• Make outbound calls to truck drivers and owner-operators .
• Handle calls in a customer-centered and professional manner, addressing questions and concerns effectively.
• Gather necessary information to create detailed profiles.
• Ensure a minimum of 8 profiles are completed each day.
• Use CRM tools to track interactions and maintain accurate records.
• Communicate effectively with the recruitment team for seamless lead transitions.
• Ensure information collected during calls is complete and accurate.

1. Experience

2. Skills

• Excellent verbal communication skills.
• Strong customer service and relationship-building skills.
• Ability to confidently conduct outbound calls and engage potential candidates.
• Strong organizational and time management abilities.
• Ability to multitask and meet daily targets.
• Attention to detail for accurate profile creation.
• Ability to work independently in a fast-paced environment.

3. Education

Key Performance Indicators (KPIs):

Other Requirements:

• Reliable internet and phone connection (for remote work).
• Flexibility to adapt to changing lead volumes and priorities.
• Ability to work independently and manage daily call volumes effectively.
• Strong commitment to providing a professional and customer-focused experience.