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Pre-Analytical Operations Group Lead
Quest Diagnostics
Marlborough, USA
Full-time
Lead · 3+ years experience
Onsite
$25.36 - $27.76 / hour
Discovered 1 weeks ago
Full Job Posting
Qualifications
- Required Work Experience:
- 3 years experience in a laboratory environment.
- Preferred Work Experience:
- Specimen Processing or Tech Ops experience preferred.
- Knowledge:
- Medical background preferred which includes medical terminology applicable to a clinical laboratory.
- Education
- High School Diploma or Equivalent (Required)
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Responsibilities
- Demonstrates a proficiency and understanding of all job duties in Tech Ops department.
- Troubleshoot complex problems as they apply to their job.
- Familiar with unusual requests, and be able to resolve or refer them appropriately.
- Assist the supervisor(s) in prioritizing work assignments.
- Assures optimum utilization of human resources and that all job responsibilities are addressed for each shift. Including staffing for weekends and holidays.
- Assist the Supervisor(s) in monitoring the production and activity of employees in order to meet departmental deadlines.
- Assist the Supervisor(s) in the coaching for improved performance, providing appropriate feedback to all PAA’s and maintaining a positive work environment.
- Assist all PAA’s in proper specimen handling selection, equipment maintenance, and problem resolution.
- Answers and clarifies all employee questions (including laboratory personnel) regarding processing. Must be able to work effectively with the technical departments to resolve problems and gain cooperation.
- Provides appropriate feedback to supervisor(s) when problems arise. Make suggestions and recommendations to enhance workflow.
- Completes appropriate shift paperwork, setting up for production, and ensuring their staff has cleaned up at the end of the shift.
- Helps to keep department overtime to a minimum.
- Monitors supply inventory, ordering supplies as needed.
- Repairs and maintains department equipment and notifying appropriate personnel when repairs beyond the general scope are required.
- Assist in or performing all training, cross-training and department auditing functions as assigned by the supervisor(s).
- Complies with and assists supervisor(s) in ensuring that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to.
- Perform all other job duties as assigned.
Preferred Qualifications
- Specimen Processing or Tech Ops experience preferred.
- Medical background preferred which includes medical terminology applicable to a clinical laboratory.
About Quest Diagnostics
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