Practice Manager
Role Overview
The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations.
Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership.
Reports to leadership any unresolved issues of patients, staff, and physicians.
Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.
Full Job Posting
Responsibilities
- Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
- Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
- assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
- Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
- Prepares, monitors, and maintains departmental records and reports.
- Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
- Completes assigned goals.
- Specifications
Experience
- Minimum Required
- 2 years experience in office setting.
- Preferred/Desired
- One (1) Year of supervisory experience in a clinic environment.
- Education
- Bachelor's Degree
- Training
- Special Skills
- Ability to defuse volatile situations and address patient/customer concerns. Working knowledge of medical terminology. Strong analytical background and familiarity with spreadsheet and word processing applications.
- Licensure
Preferred Qualifications
- Preferred/Desired
About BMH Memphis Hospital
Non-profit health system providing comprehensive patient care services.
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