Practice Manager

Benefits & Perks

Qualifications

• 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
• Proven success managing both clinical and administrative teams
• Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
• Excellent communication skills, with the ability to build trust across diverse teams
• Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
• High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
• Why You’ll Love IVX Health
• Mission-Driven Work – Join a company that’s reshaping the infusion experience for patients nationwide.
• Dynamic Leadership Role – Influence both patient care and operational success across a growing market.
• Supportive Culture – Be part of a passionate, performance-driven team that leads with kindness and integrity.
• Room to Grow – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.
• Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits.
• Hartford County Pay Range
• $90,000 — $98,125 USD

Preferred Qualifications

• Experience in healthcare front desk operations, patient access, or revenue cycle preferred
• Bachelor’s degree in healthcare administration, business, nursing, or related field preferred

Responsibilities

• Lead Multi-Center Operations
• Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.
• Manage and Coach High-Performing Teams
• Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.
• Ensure Operational Excellence at the Front Desk
• Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.
• Partner to Drive Revenue and Quality Outcomes
• Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.
• Support P&L Execution
• Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.
• Strengthen Community and Vendor Relationships
• Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.
• Champion a Culture of Accountability and Growth
• Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.
• Drive Growth in Patient Volume
• Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.
• 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
• Proven success managing both clinical and administrative teams
• Experience in healthcare front desk operations, patient access, or revenue cycle preferred
• Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
• Excellent communication skills, with the ability to build trust across diverse teams
• Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
• High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
• Bachelor’s degree in healthcare administration, business, nursing, or related field preferred
• Mission-Driven Work – Join a company that’s reshaping the infusion experience for patients nationwide.
• Dynamic Leadership Role – Influence both patient care and operational success across a growing market.
• Supportive Culture – Be part of a passionate, performance-driven team that leads with kindness and integrity.
• Room to Grow – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.
• Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits.
• Hartford County Pay Range
• $90,000 — $98,125 USD