Practice Coordinator
Key Skills for This Role
Full Job Posting
The Role
Our Practice Coordinators are responsible for the successful project maintenance of our provider offices. You will utilize your strong communication and organizational skills to assist the office team with implementing strategic programs created by the Better Health Group; additionally responsible for research and feedback on the successful outcomes of these programs.
Responsibilities:
Provide in-person support to assigned medical offices, traveling up to 1-2 offices per day, ensuring seamless coordination of daily operations
Collaborate with medical office teams and internal stakeholders to support the success of programs and goals
Attend regular cadence of meetings with internal and external teams, including monthly Town Hall presentations
Assist in planning and coordinating with medical offices identified programs to assist with their patient care
Assist in completing assigned tasks for designated offices
Monitor program performance, identifying areas for improvement
Facilitate video conferences between offices and internal stakeholders
Assist offices in the utilization of internal software to complete programs, outreach activities, and researching patient information
Maintain report tracking support provided to the offices and identify follow-up items
Monitor office progress on identified programs and provide feedback and assistance as needed
Additional duties as assigned
Position Requirements/ Skills
- Technical degree or Associate’s degree in related field required; equivalent experience considered
- 1+ years of experience in healthcare related environment
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Physical Requirements
- Ability to sit for extended periods of time
- Ability to remain in a stationary position, often standing or sitting for prolonged periods of time
- Communicating with others to exchange information
- Repeating motions that may include the wrist, hands, and/or fingers
- Assessing the accuracy, neatness, and thoroughness of work assigned
- Must be able to lift at least 15lbs at times
- Ability to operate a motor vehicle
Key Attributes/ Skills
- Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
- Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
- Demonstrated ability to handle data with confidentiality
- Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
- Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
- Excellent written and verbal communication skills; must be comfortable communicating with internal and external stakeholders, providers, and health plans
- Strong interpersonal and presentation skills
- Strong critical thinking and problem-solving skills
- Must be results-oriented with a focus on quality execution and delivery
- Appreciation of cultural diversity and sensitivity toward target patient populations
- Compensation & Benefits
- Base Salary + Bonus potential and Auto Allowance
- Medical, Dental, Vision
- Paid Time Off
- Paid Holidays
About Better Health Group
Value-based primary care platform and managed services organization.
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