Policy Processing Associate

At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world -- when we protect them, we Stand for Good . We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.

Review risk exposures and coverage alternatives and evaluate policy submissions for completeness. Determine and calculate pricing for insurance coverages. Investigate and research inquiries to make appropriate decisions.

Review and verify information to process transactions and input data to produce the final insurance contract. Document all decisions and communications associated with the process.

Effectively communicate and deliver exceptional service to internal and external customers. Assist in writing and retaining profitable business.

Work collaboratively in a team environment to attain corporate and unit goals and enhance customer satisfaction and experience. Assist others in work processes to accomplish team workload expectations, including participation in reviewing others work.

Analyze information received from outside vendors (Insurance Services Office, etc.) and apply or adjust appropriate rates as determined.

Insurance experience in a rating, policy issuance, or underwriting function is desirable.

High school diploma or equivalent. Post-secondary education is preferred.

Participation in recognized insurance education courses is desirable.

Proven ability to effectively communicate (written and oral) with all levels of internal and external customers.

Exhibit analytical skills and ability to make decisions independently between options/solutions.

Display creativity in solving problems and ability to negotiate to solutions.

Demonstrate responsible/dedicated behavior to accomplish workload.

Ability to maintain professionalism and work cooperatively in a team environment.

Ability to learn and apply Church Mutual insurance coverages and principles for all lines of business.

Develop knowledge of religions and religious organizations.

Ability to learn to analyze exposures, recognize areas of concerns, and offer appropriate solutions.

Ability to learn and use proprietary software and Microsoft products and stay current with changes.

Ability to handle multiple tasks and prioritize as appropriate.

Demonstrate desire and commitment to continually learn, accept new challenges, and strive for personal improvement/growth.

Commitment to quality and productivity.

Must maintain confidentiality of customer and proprietary information.

Full-time