Policy Management Executive/Administrator - Insurance TPA

Primary Objective of the Executive is to update the policy census and issue Network access cards.

As an additional task, the Executive is required to assist the other/junior Executives in achieving their targets (e.g.

KPI-TAT) by guiding them in clearing ambiguities before data upload and helping them overcome the technical issues that they might face, based on his/her experience.

· Acknowledge member data and timely update the system for various operations/tasks/endorsements as per HR request; as per agreed requirements, standards, policies & procedures, KPI/TAT.

Communicates to Sender once task is completed.

· Issue NHS membership cards for the client’s customers as per correct templates and types.

· Check the print Quality before Delivery.

· Log the cards for internal records.

Do proper archiving of correspondence & data.

· Ensure companies electronic equipment’s at client’s Premises are maintained properly (applicable for those staff available at the payer’s premises).

· Escalate to Team Leader any substandard requirements, deviations and delays in data uploading.

· Minimum Secondary Certificate.

· Should be a team player with an aptitude for customer support.

· Good communication skills (bilingual is a plus).

· Must be computer literate (Excel, Photos management & mapping to members’ data).

· Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.

· Ability to work under pressure.

· Pleasant and displays eagerness to serve at all times.

Pay: AED5,000.00 - AED6,000.00 per hour