Policy & Advisory Associate Director, MEA & APAC

Duties and responsibilities

• Lead the development of a Regulatory Compliance advisory arm for MEA APAC markets, from strategic positioning to full-scale service delivery.

• Build and maintain relationships with regulators, law-enforcement agencies, and financial authorities across MEA APAC.

• Represent Crystal in industry associations, working groups, and public-sector initiatives.

• Monitor and analyse regulatory developments related to digital assets and financial services.

• Translate regulatory changes into actionable insights for internal teams and clients.

• Act as Crystal s regional regulatory ambassador, strengthening public- and private-sector positioning.

• Own and develop a portfolio of strategic clients across MEA APAC.

• Drive client retention, satisfaction, and long-term relationship growth.

• Identify and execute upsell and cross-sell opportunities across existing accounts.

• Carry and deliver against a quota focused on account expansion revenue.

• Act as a trusted advisor to clients on regulatory and compliance matters.

• Partner with Sales Executives on new opportunities and strategic deals.

• Support deal progression through regulatory and compliance expertise.

• Contribute to RFPs, regulatory questionnaires, and commercial proposals.

• Lead and deliver advisory engagements on crypto-regulatory frameworks.

• Design and deliver training programs for government and institutional clients.

• Use advisory and training engagements to deepen relationships and unlock growth opportunities.

• Conduct regulatory and market research to support strategy and client engagement.

• Collaborate with Product, Sales, and Marketing on positioning.

• Represent Crystal at events, webinars, and industry forums to drive visibility and opportunities.

• Perform additional tasks and responsibilities as required by the management team of Crystal to support business objectives.

Requirements

• 8+ years of experience in crypto/blockchain compliance, FinTech, SaaS, or RegTech.

• Strong expertise in AML, compliance, and financial-services regulation.

• Proven experience engaging with regulators and public-sector stakeholders across MEA APAC.

• Demonstrated ability to own client relationships and drive commercial outcomes (including quota responsibility).

• Experience delivering advisory services and leading complex client engagements.

• Strong understanding of financial institutions - exchanges, fintechs, banks, payment providers, or institutional crypto firms.

• Excellent stakeholder management and executive-level communication skills.

• Strong public speaking and training delivery capabilities.

• Ability to operate strategically while remaining hands-on in execution.

• Self-driven, commercially minded, and comfortable in a fast-paced, high-growth environment.

• Ability to work independently in a remote setup and manage multiple priorities.

• Willingness to travel regionally and internationally as required.