PMO, Program Manager

Job Description Summary

Responsibilities

• Own delivery health and oversight for a portfolio of strategic programs, ensuring alignment with business objectives, executive priorities, customer commitments, and defined success criteria.
• Translate executive priorities into executable roadmaps, delivery strategies, governance models, and resource plans that drive measurable business outcomes.
• Establish, maintain, and continuously improve project and program management methodologies, governance frameworks, operating rhythms, templates, reporting standards, and best practices across the PMO.
• Provide strategic guidance and support to project managers by helping navigate complexity, mitigate risks, resolve stakeholder conflicts, and overcome delivery challenges.
• Monitor and proactively manage portfolio-level risks, dependencies, resource constraints, and cross-functional impacts; develop mitigation plans and escalate issues requiring executive attention.
• Serve as a trusted advisor to executive sponsors and senior leadership by framing options, trade-offs, risks, recommendations, and investment decisions.
• Lead resolution of the most complex cross-functional risks, issues, conflicts, and escalations to protect business outcomes and maintain delivery momentum.
• Act as a rapid-response leader for urgent executive initiatives by establishing governance, defining delivery frameworks, facilitating stakeholder alignment, and accelerating execution until dedicated resources are assigned.
• Champion enterprise-wide initiatives that need a programmatic solution
• Represent the PMO in executive forums and planning discussions, providing recommendations on portfolio prioritization, resource investments, organizational readiness, and execution strategy.

Qualifications

• Bachelor's degree is required, MBA is preferred.
• 5+ years of progressive project, program, portfolio management, or management consulting experience leading complex, enterprise-wide, cross-functional initiatives.
• Knowledge of commercial real estate, professional services, or service-based delivery organizations preferred.
• PMP, PgMP, Prosci, Agile/Scrum, or comparable certifications strongly preferred.
• Proven experience leading PMO functions or enterprise program management.
• Strong executive presence and the ability to influence senior leaders, executive sponsors, and cross-functional stakeholders in complex environments.
• Demonstrated ability to quickly assess situations, establish structure, and provide solutions to drive execution.
• In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.