PMO Officer (Banking Domain)

Overview

• The **PMO Officer** supports the bank’s **enterprise PMO operating model**, providing governance, reporting, and delivery controls across **all business and technology initiatives**.
• The role ensures that programs and projects across Retail, Corporate, Operations, Technology, Risk, Compliance, Finance, and Support Functions are delivered in alignment with:
• Approved **PMO standards and methodologies**
• **UAE regulatory and supervisory expectations**
• Bank‑wide strategic priorities and risk appetite
• The PMO Officer enables senior management to make informed decisions through accurate, timely, and consistent portfolio‑level insights.

Alignment To Enterprise Pmo Operating Model

1. Portfolio Level

• Consolidated view of all bank initiatives
• Strategic alignment, prioritization, dependencies, and capacity visibility
• Regulatory and audit transparency

2. Program Level

• Governance of grouped initiatives delivering strategic outcomes
• Dependency and milestone coordination
• Benefits tracking and risk oversight

3. Project Level

• Execution tracking against approved scope, schedule, budget, and quality
• Consistent application of delivery and reporting standards
• The PMO Officer supports **all three levels**, ensuring data integrity and governance discipline.

Uae Regulatory & Governance Expectations

• The role explicitly supports compliance with UAE Central Bank and local regulatory expectations, including:
• Evidence of controlled delivery, governance, and accountability across initiatives
• Traceability of decisions, approvals, and changes for regulatory and audit reviews
• Transparent tracking of initiatives linked to:
• Regulatory remediation
• Supervisory observations
• Audit findings
• Alignment with internal risk management, compliance, and operational resilience practices
• Support for periodic and ad‑hoc regulatory reporting and management attestations
• The PMO Officer ensures that delivery governance supports regulatory confidence without being a compliance owner.

Key Expectations

• Support consistent application of the bank’s PMO governance framework
• Enable transparency and control across all portfolios and programs
• Ensure management reporting meets executive and regulatory quality standards
• Coordinate effectively across Business, Technology, Risk, Compliance, Finance, and Operations
• Proactively identify delivery risks and dependency conflicts

Tools, Methodologies & Documentation

• Experience with **enterprise PMO and reporting tools**, including:
• MS Project
• JIRA
• Confluence

• Excel & PowerPoint

• Familiarity with **Waterfall, Agile, and Hybrid** delivery models
• Strong documentation skills:
• Project plans
• RAID logs
• Steering packs
• Portfolio dashboards

Soft Skills & Attributes

• Strong organizational and coordination capability
• High attention to detail and data integrity
• Professional communication with senior stakeholders
• Ability to work across multiple functions and priorities
• Proactive, structured, and delivery‑focused mindset

Qualifications (Preferred)

• Bachelor’s degree in Business, Management, Technology, or related discipline
• **PMP, Prince2, Agile, or PMO certifications** are an advantage
• Experience in a **UAE bank or regulated environment** is strongly preferred