Planning, Quality & Innovation Specialist (Arabic Speaker) – Prosci Certified

Overview

Job Summary

Key Responsibilities Strategic Planning & Performance Management

• Support the development and execution of strategic and operational plans.
• Monitor organizational KPIs, initiatives, and performance metrics.
• Prepare planning reports, dashboards, and executive presentations.
• Assist departments in aligning operational objectives with organizational strategy.
• Conduct performance analysis and recommend improvement actions.

Quality Management

• Implement and monitor quality assurance frameworks, standards, and procedures.
• Support continuous improvement initiatives and process optimization projects.
• Conduct internal quality assessments and compliance reviews.
• Assist in developing SOPs, policies, procedures, and governance documentation.
• Ensure adherence to organizational quality standards and best practices.

Innovation & Change Management

• Support innovation programs, idea management initiatives, and transformation projects.
• Facilitate workshops and brainstorming sessions to improve organizational efficiency.
• Assist in organizational change management activities and stakeholder engagement.
• Promote a culture of continuous improvement and innovation across departments.
• Support digital transformation and service improvement initiatives.

Reporting & Coordination

• Prepare detailed reports, presentations, and analytical studies for management.
• Coordinate with internal stakeholders and external entities as required.
• Track project progress, risks, and improvement opportunities.
• Maintain documentation and records related to planning and quality initiatives.

Qualifications & Requirements Education

• Bachelor’s degree in Business Administration, Quality Management, Industrial Engineering, Public Administration, Management, or a related field.
• Master’s degree is an advantage.

Experience

• Minimum 4–7 years of experience in planning, quality management, innovation, organizational excellence, or related fields.
• Experience working within government, semi-government, or large enterprise environments is highly preferred.
• Proven experience in strategic planning, KPI management, and process improvement initiatives.

Certifications

• Prosci Change Management Certification preferred.
• Certifications in Quality Management, Innovation, Strategic Planning, or Project Management are advantageous.
• + Examples:
• PMP

• Lean Six Sigma

• EFQM
• KPI Professional

Skills & Competencies

• Strong analytical and problem-solving skills.
• Excellent report writing and presentation abilities.
• Knowledge of strategic planning methodologies and quality frameworks.
• Experience with performance management systems and KPI tracking.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
• Familiarity with digital transformation and organizational excellence practices is a plus.

Language Requirements

• Fluent in Arabic and English (written and spoken) is mandatory.

Skills