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indeed

Planning and Performance Analyst

South East Water Corporation
Frankston, AUS
Hybrid
Discovered 2 weeks ago
Business analysisResearch and data analysisOperational performance analysisBusiness process mapping and improvementRequirements gathering and documentationStakeholder workshop facilitation

Full Job Posting

The role

Join South East Water's Operational Planning and Performance team as a Planning and Performance Analyst.

Role responsibilities

  • Conduct research, data analysis, and modelling for strategic planning and service improvement.
  • Analyse operational performance, customer trends, industry developments, and emerging risks.
  • Develop evidence-based recommendations for decisions and prioritisation; map and improve business processes.
  • Facilitate workshops, gather requirements, document current and future state processes, and build stakeholder alignment.
  • Translate business needs into requirements for digital and technology solutions.
  • Develop business cases, cost-benefit analyses, risk assessments, and feasibility studies.
  • Support transformation projects from planning through implementation and benefits realisation.
  • Partner across Service Delivery, Business Technology Services, and other areas to deliver sustainable solutions.
  • Support change management through stakeholder engagement, communications, training, and adoption planning.

Who the employer is looking for

  • Proven experience as a Business Analyst, Business Process Analyst, or in a similar role.
  • Strong analytical and problem-solving skills, requirements gathering and documentation, workshop facilitation, and process improvement capability.
  • Strong stakeholder engagement, communication, organisation, and prioritisation skills.
  • Experience supporting business cases, operational improvement initiatives, or transformation programmes.
  • Utilities or water utilities experience, regulatory knowledge, relevant operational experience, and related qualifications are desirable.

Benefits and working arrangements

  • Flexible arrangements include hybrid work options and leave purchasing.
  • Benefits include health and wellbeing offerings, additional leave options, learning opportunities, and community initiatives.
  • A competitive salary range of $119,221 to $125,993 plus super is offered, with offers based on skills and experience.

Additional role information

  • South East Water operates a 24/7 service environment. This role has no after-hours roster, but occasional out-of-hours support may be required.

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