Planning and Follow-up Senior Specialist
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About the Role
Purpose of Job Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field.
Key Skills for This Role
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Overview
Purpose of Job
Jobholders at this level are capable of operating with minimal supervision.
They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field.
They contribute to the completion of milestones or operational targets within the assigned functional area.
Job Details
- Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed sector/deputyship’s strategy
- Communicate ZATCA’s and sector/deputyship’s approved strategic objectives and priorities to concerned internal stakeholders and support in the development of departmental annual operating plans and strategy accordingly
- Collect departmental strategic, operational and budgetary plans in line with the sector/deputyship’s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
- Develop and set KPIs and targets for sector/deputyship ensuring alignment with ZATCA’s strategic objectives
- Ensure proper implementation of ZATCA’s approved operational plans and support internal sector/deputyship in identifying and resolving challenges in collaboration with relevant internal stakeholders
- Coordinate the implementation of cross-organizational activities and initiatives ensuring sector/deputyship’s adherence and compliance to organizational mandates and escalate discrepancies when needed
- Coordinate with Strategy and Development sector and act as a focal point for business processes’ update ensuring alignment with ZATCA’s guidelines, templates and strategic objectives
- Draft recommended action plans based on meetings’ outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Train junior staff on the different job activities to ensure transfer of know-how, when applicable
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
Education
Bachelor’s degree in Business Administration or equivalent
Experience
A minimum of 2 years of relevant experience.
Customer Focus - Developing
Enablement of Change and Innovation - Developing
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