Physician Liaison / Outreach Coordinator

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Familiarity with organization’s entire network of services, operations, language, and roles.
• Understanding of the practice of medicine including referral relationships, payer requirements and other economic and clinical influences.
• Experience and ability to:
• a) Plan, organize, document, and manage performance goals within prescribed timeframes (prioritize and focus)
• b) Identify and respond proactively to primary client/customer needs with the amount of detail needed to achieve resolution (service orientation)
• c) Present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results
• d) Experience cultivating productive relationships with clients that has created significant, sustained growth
• e) Proven ability to achieve targets independently with minimal oversight
• f) Travel, including overnight; work flexible hours; deal with stress; maintain a “mobile office”
• Skills and Strengths:
• The successful candidate will be able to successfully plan and consistently reach goals to fulfill the OMH vision. This includes having the following skills and strengths:
• Excellent interpersonal and listening skills
• Ability to work effectively with a broad range of people in various settings, including doctors, office managers, trainees and students, academic institutions and personnel, front desk staff, and other practice administrators
• Experience in either similar work, sales, marketing, or public relations is required
• Excellent verbal and written English skills are required
• The ability to motivate, negotiate, and persuade referring doctors and institutions into a course of action
• Familiarity with various electronic health records platforms and willingness to be trained on proprietary systems
• Excellent knowledge of sales and customer relationship management software and Microsoft Outlook, Teams, Excel, PowerPoint and Word, and other Microsoft collaboration tools.
• Personality and Character:
• The successful candidate for this position will naturally exemplify the following personality characteristics:
• Strong work ethic, integrity, independent and detail oriented
• Tenacious and positive
• Outgoing and friendly demeanor
• Creativity and strong problem-solving skills
• Preferred Education and/or Experience:
• Bachelor’s degree in business, healthcare administration, or public health administration
• Two years (2+ years) of progressive healthcare sales experience preferably in a multi-site healthcare organization preferred
• If you are interested or have questions, Apply today!
• Our dedicated recruitment team will reach out to you quickly to answer any questions to help you determine if OptiMindHealth is the right “fit” for you.
• The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. OMH will inform the employee when changes in the respective job description are made.