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Phone Salesperson

Burson Auto Parts
AUS
Full-time
Mid
Onsite
Discovered 1 weeks ago
Account management

Full Job Posting

Key Responsibilities

  • Manage inbound sales enquiries and customer orders via phone and email
  • Build and maintain strong customer relationships
  • Identify opportunities to upsell and cross-sell products and services
  • Provide product information, pricing and quotations
  • Follow up quotations and sales opportunities
  • Promote new products, specials and campaigns to customers
  • Ensure customer orders are processed accurately and efficiently
  • Work collaboratively with the branch team to achieve sales targets
  • Maintain accurate customer records and activity notes
  • Deliver exceptional customer service at every interaction
  • We're looking for someone who enjoys working with customers, is sales-driven and thrives in a fast-paced environment.
  • You'll Bring
  • Highly Regarded
  • At JAS and Bapcor, we're committed to helping our people succeed and build rewarding careers.

Qualifications

  • Experience in phone sales, internal sales, customer service or account management
  • Strong communication and relationship-building skills
  • A positive, proactive and customer-focused attitude
  • Good computer and organisational skills
  • Ability to work effectively within a team environment
  • Strong attention to detail and problem-solving skills
  • A desire to learn and develop product knowledge
  • Experience in automotive parts, auto electrical, heavy vehicle, mining or transport industries
  • Automotive aftermarket or trade sales experience
  • Knowledge of automotive, electrical or heavy-duty vehicle products
  • Experience using parts catalogues or inventory systems

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